Sign in with your name and PIN. The owner sets up staff under Manage → Open Admin → Cashiers, each with a role: cashier, supervisor, manager or owner.
If shifts are switched on, open a shift with the cash in the drawer before selling.
Tap items to add them to the sale, then choose how the customer pays.
Add the register to the tablet's home screen (Share → Add to Home Screen) so it opens full screen like an app.
Selling
Pick a category along the top, or type or scan in Search or scan…. ★ Favourites shows the items you sell most.
Items with sizes (S / M / L) show a button for each size — tap the one being sold.
Items with choices (sides, flavours, condiments) ask for them when tapped.
Change quantities or remove items in the sale on the right; Clear sale empties it.
Payments
Cash — enter what the customer handed over; the change is shown.
Card — take the card, then confirm.
Account — charges a customer, student or room account (find it first with the search box on the right). Accounts can be prepaid or allowed to owe up to a limit.
Every sale gets a receipt number and shows in Admin → Sales.
Shifts & cash
Cash in/out records money added to or taken from the drawer (float, payouts, bank drops) with a reason.
Close shift: count the drawer and enter the amount. The system shows what should be there and any over or short.
Past shifts are in Admin → Shifts.
Accounts
Create accounts in Admin → Accounts → + New account — students, staff, customers on credit, or hotel rooms.
Top up a prepaid account or record a payment on one that owes, from the same screen.
Schools can link parents or other payers under Payers.
Inventory
Manage → Open Inventory: add, edit and archive items, set prices and pictures, and count stock.
Items that track stock go down as they sell and warn when low; sold-out items can't be sold.
Import or export the whole list as a CSV spreadsheet from the Inventory screen.
Registers (tills)
Each tablet or computer selling is a register. Add one under Manage → Registers: type its name (e.g. Canteen 3) in New register name, then tap Add register.
Only the owner can add registers, and the business needs the "more than one register" feature switched on.
A device key is shown once when a register is added — it is only needed for the installed offline app.
Printing
Receipts print from the register when a receipt printer is set up. Admin reports print with 🖨 Print.
Network printers (kitchen and counter) are set up by CRM support.
Refunds & voids
Supervisors and above can void a sale in Admin → Sales → View → Void. The sale is reversed and shows as void in the sales list.
Reports
Admin → Reports shows takings and sales summaries for the period you choose — by payment type, item and category.
Online ordering (QR menu)
Customers scan a QR code, browse the menu with pictures and order from their phone — for pickup, delivery or (hotels) room service. Orders appear on the Guest orders screen for staff to accept, prepare and complete.
The owner switches it on in the features list: "Guests order from a QR menu".
Open it from Manage → Guest orders & rooms. Its Settings tab turns pickup, delivery or room service on and sets the charges; its QR codes tab prints the codes; its Help tab walks staff through each order.
Customers only see items that are active and have a price. Add pictures and choices in Inventory to make the menu look its best.
If the internet goes down
The register keeps selling. Sales are saved on the device and sent automatically when the connection comes back — the badge at the top shows online or offline.
Don't clear the browser or sign out while sales are waiting to send.
Support
WhatsApp or call CRM support on 876-799-7300, or email pos@crmjamaica.org.